Front Desk Clerk / Housekeeper
Rodeway Inn East in Cheyenne Wyoming Now Hiring:
Full-time Front Desk & Part-Time Housekeeper.
Apply in person.
Front Desk Job Description:
- Check in customers using computer programs and equipment and provide guests with directions to their room
- Inform customers of all on-site amenities and any relevant information that is needed to use them
- Handle and resolve guest complaints
- Invoice and bill guests for their stay and services used
- Communicate with guests to better understand their individual needs to provide them with the best service possible
Housekeeper Job Description:
- Understand the company's policy on work shifts, guest's possessions and privacy issues
- Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting and rearranging the room after guests check out
- Report and return any guest properties found in the rooms while rendering service
- Work with a team of housekeepers on each shift
- Clean, disinfect and store all equipment at the end of the shift