Juvenile Services Crisis Care Worker

Archer Complex, Cheyenne

2024-00048

08/20/2024

$21.04 - $ 28.47 Hourly

Summary

Maintains safety and security of the staff, youth, visitors and facilities; Provides supervision, monitoring and direction while demonstrating a positive role modeling to youth during general daily activities

Essential Job Functions

(Essential function, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics.  This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class.)
 

• Promotes a supportive, corrective and therapeutic environment to enhance emotional/physical development, including providing appropriate advice, guidance and direction and role modeling healthy relationships through mentoring.
• Provides leadership to youth through disciplinary actions, setting standards and guidelines and supporting educational initiatives.
• Explains agency rules, regulations, policies and procedures to new residents.
• Provides non-physical intervention skills in crisis situations where youth are hostile, aggressive, and in danger of harming themselves, others and/or property.
• Coordinates, supervises and motivates youth during daily activities and encourages youth to participate in required program components.
• Supports the educational department in assisting youth in completing assignments.
• Coordinates youth access to services that benefit their emotional stability and development.
• Provides security and direct, constant and visual supervision of youth in a residential facility.
• Greets visitors in a manner that reflects a positive image.
• Updates and maintains a variety of files, records, event logs, charts and other documents; maintains appropriate records and prepares reports as required.
• Assists and interacts with County departments, support staff, outside organizations and businesses and Federal, state and local law enforcement organizations in order to accomplish tasks.
• Manages radio traffic regarding facility events and youth movement.
• Safely and securely transports youth to and from appointments and activities.
• Supports youth in receiving proper medical care
• Promptly responds to crisis situations according to policy and procedures.
• Provides for the safety and security of youth by following established department policy and procedures.
• Utilizes physical visual inspections to monitor youth while they are sleeping, maintaining these checks on a frequent basis.
• Completes building inspections on a frequent basis.
• Enforces compliance with Policy and Procedures and regulations.
• Performs other duties as assigned or required.

Qualifications

High School Diploma or GED equivalent and 2 years of experience working with juveniles in group, community or educations settings or equivalent combination education, training, and experience.  Must also pass ergo metrics testing and a thorough background investigation; must have a valid driver's license with an acceptable driving record. 

Knowledge and Skills:
Ability to gain the following:

• Knowledge of behavior management concepts, local, state and national best practices concerning delinquent behaviors, substance abuse and mental health issues and transition of youth from institution to community.
• Knowledge of non-physical intervention skills in crisis situations.
• Knowledge of state, federal and department youth treatment/safety standards and procedures.
• Knowledge of Sheriff's and Juvenile Services Center policies and procedures.
• Knowledge of the Wyoming criminal justice and court systems, procedures and protocols.
• Knowledge of hazardous chemicals and materials, fire safety rules, first aid and CPR.
• Skill in remaining alert at all times and reacting quickly and calmly in emergency situations; and in dealing with situations requiring diplomacy, understanding, fairness, firmness and sound judgment.
• Skill in interpreting laws and regulations, making decisions, maintaining composure, and working effectively under stressful conditions and emergency situations.
• Skill in using constructive and appropriate discipline while providing clear standards and expectations.
• Skill in modeling good habits, respectful relationships, and handling stress and provocation in a mature manner.
• Skill in identifying and responding to teachable moments.
• Skill in interacting with youth from different social, economic, and ethnic backgrounds.
• Skill in operating a personal computer and software applications.
• Skill in following and effectively communicating verbal and written instructions.
• Skill in working independently and as a team member.