Administration Division Manager

Board of Public Utilities   Cheyenne, WY   Full-time     Administration / Clerical
Posted on January 7, 2022

Board of Public Utilities

City of Cheyenne, Wyoming






Class Code:


Revised Date:

January 2022

FLSA Status:




Under limited supervision, manages, plans, directs and coordinates the administrative and financial functions of the Administration Division (AD) of Board of Public Utilities (BOPU); includes, customer service, accounting, information technology, meter Information, safety & security, and water conservation and public relations; assures administration services are provided in compliance with BOPU and City policies and procedures and federal, state and local rules and regulations. 


The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. 

  • Keeps the mission, vision, and values of the Board of Public Utilities at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintaining high levels of work and productivity, and generating innovative solutions to work situations.
  • Serves as principal advisor to the Director on administrative and financial matters and other functions of the Administration Division (AD); exercises independent judgment within broad policy guidelines; evaluates and analyzes issues and recommends solutions; identifies and monitors goals and objectives; coordinates and implements actions required to meet the needs of internal and external customers; manages contracts, projects, and budgets.
  • Manages the Administration Division functions, which include, customer services, accounting, information technology, meter information, safety & security, water conservation and public relations; assures administration services are provided in compliance with federal, state, and local rules and regulations, and BOPU and City policies and procedures; assures effective communication of topics and projects involving the AD functions.
  • Coordinates development of BOPU budget, rates and financial projections for the water and sewer enterprise funds and the integration with the City budget; monitors budget, revenue, and expenditure trends; monitors financial status and recommends appropriate actions.
  • Directs work with auditors in the preparation of financial analyses and annual reports; manages the preparation of the Comprehensive Annual Financial Report (CAFR); collects financial information and compiles data for financial reports to accurately reflect BOPU’s financial conditions.
  • Develops plans, procedures, programs, and policies to achieve AD goals and objectives and to assure compliance with all applicable laws, policies, regulations, and accounting standards; interprets laws, rules and regulations for administrative and financial procedures.
  • Administers BOPU general insurance program including general liability, automobile, property coverage and related claims.
  • Investigates and resolves complex customer service issues relating to water and wastewater services, billings, payments, or claims.
  • Manages the activities of the AD supervisory staff to achieve mission, vision, goals, and performance standards; plans, prioritizes and assigns tasks and projects; instructs and trains staff, monitors work, develops staff skills, and evaluates performance; meets regularly with AD staff to discuss and resolve workload and technical issues; resolves personnel issues and authorizes personnel actions.
  • Plans, directs, and coordinates AD programs and projects; establishes appropriate staffing and service levels; monitors operations, analyzes workload trends, evaluates the efficiency and effectiveness of service delivery methods, implements staffing adjustments, and allocates resources.
  • Serves and is sworn in as the Assistant City Treasurer. 


Education and Experience:

Bachelor’s Degree in Accounting, Finance, or Business Administration, MBA preferred; AND seven years of progressively more responsible financial and personnel management to include some public sector financial management; OR an equivalent combination of education and experience.  

Licenses or Certifications:

  • Driver’s license valid in Wyoming with good driving record.
  • Certified Public Accountant (CPA) designation is desirable.
  • Depending on the needs of the BOPU other job specific training and certifications may be required.  

Required Knowledge of:

  • Principles and practices of public sector administrative management, including performance management, personnel rules, cost accounting, budgeting, procurement, contract management, and supervision.
  • Generally Accepted Accounting Principles and Generally Accepted Auditing Principles for Public Sector financial management, including payroll, treasury, grant funds and public debt management.
  • Government Accounting Standards Board (GASB), and Government Finance Officers Association (GFOA) standards, policies, rules, and reporting requirements.
  • Applicable federal, state, and local statutes, rules, codes, and regulations.
  • Techniques for efficient and cost-effective management of resources.
  • Project planning and management principles.
  • Business and personal computers, and financial spreadsheet software applications. 

Required Skill in:

  • Analyzing administrative and operational issues, interpreting laws and regulations, evaluating alternatives, and developing recommendations, strategies, and operational improvements.
  • Assuming executive-level responsibilities, projecting consequences of proposed actions, and making appropriate decisions, while assuring compliance with BOPU goals and objectives.
  • Monitoring and reviewing financial transactions and assuring compliance with all regulatory requirements governing public sector financial activities.
  • Reviewing accounting documents for accuracy and completeness.
  • Using initiative and independent judgment within established procedural guidelines.
  • Investigating and resolving complex customer service issues.
  • Supervising staff, delegating tasks and authority, and evaluating staff performance.
  • Understanding, interpreting, and applying policies and procedures, and applicable Federal, state and local regulations.
  • Establishing and maintaining cooperative working relationships with co-workers, public officials, and representatives from other local, state, and Federal agencies.
  • Operating a personal computer utilizing a variety of business and technical software.
  • Effective verbal and written communications.  

Working Conditions:

Work Environment:  Work is performed in a standard office environment with occasional travel to various locations for field observation work.

Physical Demands:  Light physical work requiring occasional lifting and/or moving objects weighing up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.  While performing the duties of this job the employee is regularly required to sit, constantly required to use hands and fingers to operate a computer and keyboard; occasionally required to stand, walk, stoop, kneel, and crouch; constantly required to verbally communicate and to hear ordinary conversations.

Board of Public Utilities is an Equal Opportunity Employer 

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